Moxie Tip #18: Running the Show

If you notice that you don’t have enough time, or you’re often overwhelmed by all that you have to do, or your tech is constantly pinging you with notifications, things are sideways in your business. Remember who’s boss. Run your business;...

Here’s Why Being Truthful Can’t Include Pretending

More than you’d imagine, I hear from folks who find themselves in uncomfortable situations with colleagues and/or clients that have them upset, concerned about something, feeling worried, or generally feeling off, sometimes for days. Knowing that talking to me isn’t...

Moxie Tip #16: Building Trust

Some people are naturally easily trusting. Others struggle. If you have a client who’s struggling, suggest that s/he give you a small thing to handle (take a small risk). Handle it superbly. Make sure s/he’s delighted. Do it again. Then again. Every time...

How Can You Be Sure That It’s Time?

How can you be sure that it’s time to let a client go, time to change your business model, time to find training or sit for a certification, or time for…well, anything, really? When do you really know that you’re ready? Even when there’s a problem that seems...

Moxie Tip #15: Saying No

You can. You should. If you always do what’s best for your biz, there’s no way around doing it. And guess what? There’s never a reason to feel guilty for doing what’s best for you. You can’t please the world all the time, but you can and...