How to Explain Why Clients Need to Pay For Your Learning
There’s a misconception in the world that says that a VA should come with everything she needs (tools, resources, education) to do the work she’s going to do. Have you heard it? It’s a misconception because, as I’ve said on countless occasions, even if you learn 500...
read moreActions You Can Take to Make Your Days Better
I have a friend who plays a game each weekend on Facebook. She tosses out fill-in-the-blank question/statement, and people who want to respond with their answers. I always love to read what the people share, and I almost always play along. Recently, one of the topics...
read more[Video] Free at Last: Understanding Mistakes
Mistakes—as long as humans are in the mix, there will be mistakes because we’re perfectly imperfect… and, well, life happens. We can’t do much to be less human or to prevent life from happening, but we can understand mistakes—an outcome directly related to both. We...
read moreWinning: 4 Steps to Smartly Playing Any Game
One of the many reasons I love my husband is because he’s a kid at heart. This manifests in many ways, but the thing I think I love best is that he loves to visit toy shops. This means I’m in toy shops fairly frequently (certainly more frequently than I would be on...
read more5 Ways to Leap From Employment to Self-Employment
If you’re really lucky, making the financial shift from employment to owning your own business isn’t an issue for you because you either aren’t currently working, or you can “afford” to quit and just launch into working on your business, full time. But if you’re like...
read moreHow to Say Things Differently to Get Better Outcomes
While discussing her practice, Shakisha shared that she was finding that some potential clients were asking her to negotiate her fee. For instance: Shakisha: “My fee structure works this way …” Client: “Oh. Could you do $X (something less than...
read more[Video] “Competitive” Advantage
How do you stand out in the crowd of VAs and find truly ideal clients? Today we’re discussing your “competitive” advantage, and why it’s so important when building your practice. Chief Takeways Know who you are, what makes you really YOU. And always let your freak...
read moreQualify Any Prospect in Three Minutes, Max
When I was training as a professional coach at Coach University, I learned a very powerful thing: Play to the strong, not to the weak. (More on this, here) In essence, that means that you don’t spend any more time than is absolutely necessary on folks you know...
read moreDo You Know How to Manage When a Client Wants Time Away?
At some point it’s going to happen—a client will need to take some time away from working with you, whether to retool a business, travel for fun, or because finances are tight. And often, the client says the plan is to come back; but what’s often unsaid is...
read more[Video-NSFW] Capacity: Creating Space For What Matters Most
There’s plenty of info about what to do when you’re already overwhelmed, overworked, or overextended, but I think it’s smarter to not even get there. Today, I’ll help you understand how to do THAT. Chief Takeaways Your capacity is the place you get to when you realize...
read moreIndispensable: Being Fully Human in the Time of Automation
In 2006 I was introduced to Daniel Pink’s book, A Whole New Mind: Why Right-Brainers Will Rule the Future. It was the first time I had my eyes opened to the idea of a real possibility that automations of various sorts could, ultimately, displace people from their...
read moreTwo Things to Learn From My Experiece With Airbnb
I recently went to look for something on my Airbnb app, and was stopped by a screen that asked me to agree to their nondiscrimination policy before it would let me continue. It didn’t display the full policy, but gave the barest of statement about it, and that’s what...
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